Gig Economy and Employment Status: Legal Challenges and Protections for Freelancers + Contractors


The gig economy has redefined traditional employment paradigms, introducing a flexible yet legally complex landscape for both workers and companies. In New South Wales, the rise of gig work – ranging from ride-sharing to freelance digital roles – poses significant legal challenges, particularly in defining the employment status of gig workers. This article explores these challenges, recent legal precedents, and the protections available to freelancers and contractors.

Legal Complexities of the Gig Economy 

The gig economy in New South Wales spans various sectors, most notably characterised by digital platforms that pair freelance workers with temporary tasks or projects. Ranging from transport and food delivery to personal task services and remote digital roles, companies such as Uber, Deliveroo, and Airtasker dominate the market. The central legal challenge is appropriately categorising gig workers: are they independent contractors or employees?

While this may seem like a trivial distinction, it actually carries significant legal and financial implications for both workers and platforms. As independent contractors, gig workers enjoy the freedom to choose when, where, and how much they work, but they miss out on crucial employment benefits provided under Australian labour law, like superannuation, workers’ compensation for injuries sustained while working, and protections against unfair dismissal. The issue is further compounded by the gig economy’s reliance on short-term engagements that may see workers frequently entering and exiting different legal thresholds of employment and contractor status without clear protections.

The need for clear legal guidelines is critical, not only to protect workers but also to provide platforms with the clarity needed to structure their business models lawfully and sustainably. As the gig economy continues to evolve, so too must the legal frameworks that ensure fair and equitable treatment for all workers within this burgeoning sector. If you have questions, Maguire & McInerney can help. 

COVID-19’s Impact on the Gig Economy

The COVID-19 pandemic drastically altered the landscape of the gig economy in NSW, highlighting significant vulnerabilities in the sector. Many gig workers, who were classified as independent contractors, found themselves without the safety nets available to regular employees, such as paid sick leave or job security. In response, some temporary measures, including financial assistance packages, were introduced by the government to support gig workers during lockdowns, however these challenges sparked calls for permanent reforms in the gig economy, advocating for better social security benefits and employment protections that could offer a safety buffer in future crises.

Freelancers in the Gig Economy

Unlike gig workers who might perform tasks for platforms, freelancers typically engage directly with clients to provide specialised services such as graphic design, copywriting, or software development. This setup places freelancers in a position where they must navigate contract negotiations, intellectual property rights, and payment terms on their own. While this autonomy offers significant freedom and the potential for higher earnings, it also exposes freelancers to greater risks of contract disputes and inconsistent work flows without the protective net of employee benefits. This precarious situation calls for legislative action to recognise and address the distinct needs of freelancers, ensuring they are not only fairly compensated but also supported against the inherent instabilities of freelance work.

If you are confused about your rights and responsibilities as a freelancer in any industry, Maguire & McInerney can help you navigate the legal complexities with ease.

Insurance and Liability Issues

The gig economy introduces complex challenges regarding insurance and liability, particularly in determining who is responsible for work-related accidents or mishaps. Typically, gig workers as independent contractors would be responsible for their own insurance coverage, which can lead to significant gaps in protection. However, there is a growing call within Australia for platforms to take more responsibility. For instance, some platforms have started offering limited insurance coverage to their contractors to cover accidents that occur while on the job. Nonetheless, the debate continues about the extent of liability that companies should bear and the adequacy of the protections offered, highlighting the need for clearer regulations and guidelines to ensure all parties are fairly covered and liabilities are well defined.

Factors Determining Employment Status

Determining whether a worker is an independent contractor or an employee in NSW hinges on several factors:

Degree of Control: 

If an employer or company has more control over how work is performed than the employee or contractor performing the work, it tends to indicate an employment relationship.

Ability to Subcontract: 

Independent contractors can typically subcontract their work, whereas an employee cannot.

Expectation of Work: 

Employees generally have an expectation of ongoing work, whereas contractors engage in projects or tasks with a finite scope or timeframe.

Provision of Tools and Equipment: 

Contractors often provide their own tools and equipment, whereas employees generally have everything they need to perform their job supplied for them.

Risk and Profitability: 

Contractors bear the risk of making a profit or a loss, whereas employees receive a consistent wage.

Advice for Gig Economy Workers and Platforms

For Workers:

It’s essential for gig workers in NSW to understand their rights under employment law. Engaging with legal experts, like the team at Maguire & McInerney, can clarify their status and ensure they are adequately protected and compensated.

For Platforms:

Platforms operating in the gig economy must carefully consider how they structure their engagements with gig workers. Legal advice can help ensure compliance with evolving employment laws, avoiding costly litigation and reputational damage.


The gig economy in NSW continues to evolve, and with it, the legal interpretations of employment status. Both workers and platforms must stay informed about these changes to navigate the complexities effectively. As the legal landscape adapts, ongoing dialogue between government, companies, and workers will be key to creating fair and equitable employment standards in the gig economy.

If you are one of the thousands of Australians who are employed through the gig economy, understanding your rights is important. Reach out to the team at Maguire & McInerney today.